FAQ

1.Can you put my brand name(logo)on these car chargers/ Package?
–Yes,We can.But we have MOQ to put your brand on the products.

2.When can you ship the products after we make payment?
–Usually,we can ship the goods in 15-20 days. We will confirm detailed shipping date for each order.

3.What is the Minimum order quantity(MOQ)?
–MOQ:1000pcs, for those startup who want a lower MOQ but still OEM package, we usually suggest customer to buy 3k packages(that’s MOQ) and do less products.

4.How can you guarantee the quality?
–1 Guarantee period: 1 year.
–2 All products are checked according to ISO standards.

5 How could I pay for my order?
— T/T Transfer, West Union, and Paypal, Credit Card

6:How much is the shipping cost?
–:It depends on the total weight of your order and the way you chose for shipping. you can also use your own shipping agent.

7: How shall i proceed with the returns?

please contact our sales representatives ASAP with clear pictures if there is faulty products or customer returns.For most of the time, we will send replacement to you with your next order if you can send us pictures of the defective units.
A Please be noted although we don’t ask for returns, but in case some customers over abuse of our sincerity, we will ask you to send us back the defective units yearly or quarterly.
B If you don’t need our products/service any more , we will refund in full within 3 days after the arrive of the defective units.

8: Who will be borne for the Return shipping cost?
Please send the return goods on your side, and we’ll send the goods along with our next order. And please take notice that we only treat them quarterly or yearly to save the cost of both of us.

9: Our Company have strict requirement for all of our products, can we send our QC staff before sending us the goods?
Yes, but Goods shall by ready for inspection 2 working days prior to shipment date. Inspection must be conducted in our factory